Who sends the messages
DocOS sends every message in this program. DocOS is operated by Javier Caballero, Dublin, Ohio. Messages come from DocOS's own number and always begin with "DocOS".
Main DocOS site
DocOS Staff Alerts · SMS program
DocOS Staff Alerts · SMS program
SMS Notification Enrollment
DocOS Staff Alerts is the text message program from DocOS. When you enroll, DocOS texts you about practice work assigned to you in DocOS: tasks that are past due, deadlines coming up, and items escalated to you. That way nothing sits waiting on you without you knowing.
For staff of medical practices that use DocOS, sent only to the mobile number you enroll below. Messages never contain patient information.
Program terms at a glance
- ProgramDocOS Staff Alerts, from DocOS
- FrequencyMessage frequency varies
- CostMessage and data rates may apply
- Opt outReply STOP to cancel
- HelpReply HELP for help
Alerts come from the work DocOS tracks
- Prior authorization
- Surgical scheduling
- Patient inquiries
- Intake and scheduling
- Telehealth
- Patient communications
- Labs
- Imaging
- Refills
- Medical records
- Credentialing and licensing
- Locums assignments
- Travel
- Timesheets and expenses
- Calendar
- Inbox triage
- Staff training
- Priority dashboard
The program
What DocOS Staff Alerts is
DocOS is practice-operations software that runs alongside a medical practice's chart system. It tracks the practice's work, including prior authorizations, records requests, credentialing, and more, and knows when something assigned to a person is late. DocOS Staff Alerts is how it tells that person by text.
Who receives them
Staff members of medical practices that use DocOS, such as front-desk, billing, and administrative staff, practice managers, and providers, who enroll their own mobile number on this page and check the consent box. Nobody is enrolled any other way.
Why you receive them
To let you know when work assigned to you in DocOS needs attention: a task past due, a deadline coming up, or an item escalated to you, plus a short morning summary. These are work alerts only. The program never sends marketing or promotional messages.
What a DocOS text never contains
Alerts tell you that something needs you and point you to DocOS. The details stay inside your practice's own DocOS installation.
18
practice workflow areas that can raise an alert, from prior authorization to staff training
0
patient details in any message, ever
STOP
one reply ends all messages, at any time
Sample messages
What you'll actually receive
Representative examples of DocOS Staff Alerts. The work items and times in real alerts depend on what is assigned to you.
Past-due tasks
DocOS: 2 tasks assigned to you are past due. Oldest: a records request, 3 days overdue. Sign in to DocOS to review. Reply STOP to cancel.
Upcoming deadline
DocOS: A prior authorization appeal assigned to you is due in 2 days (Fri). Open DocOS for details. Reply STOP to cancel.
Morning summary
DocOS morning summary: 1 item blocked, 3 aging past their promise date, 1 staff credential expiring in 30 days. Details in DocOS. Reply STOP to cancel.
Confirmation and automatic replies
Sent once, after you enroll
DocOS Staff Alerts: You're enrolled to receive task and deadline alerts from DocOS. Message frequency varies. Message and data rates may apply. Reply HELP for help, STOP to cancel.
If you reply HELP
HELP
DocOS Staff Alerts: For help, email support@docos.org or call (207) 415-7504. Message frequency varies. Message and data rates may apply. Reply STOP to cancel.
If you reply STOP
STOP
DocOS Staff Alerts: You're unsubscribed and will receive no further messages. Reply START to re-subscribe.
Other opt-out words
STOPALL, UNSUBSCRIBE, CANCEL, END, and QUIT also opt you out. You'll get the one confirmation above and nothing after it.
Enroll
Enroll your mobile number
Enrollment takes a minute and is entirely your choice.
- Enter your detailsYour name, the U.S. mobile number that should receive alerts, and your email.
- Read the terms and check the boxThe box is unchecked until you check it yourself. Consent is not a condition of purchase or of using DocOS.
- Get a confirmation textDocOS sends one message confirming your enrollment. Text STOP to unsubscribe at any time.
Need help? Reply HELP for help, or contact DocOS at support@docos.org or (207) 415-7504.
Read the full SMS Terms & Conditions and Privacy Policy.
Enrollment received
Thanks, there. Your first DocOS text will confirm your enrollment and repeat these terms. Message frequency varies. Message and data rates may apply. Reply STOP to cancel, HELP for help.